At FunkyByLinda, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our handmade products. By using our website, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you visit our website, place an order, subscribe to our newsletter, or contact us for inquiries. The types of personal data we collect include:

Name

Email address

Shipping and billing address

Phone number

Payment information (processed securely through third-party payment providers)

Order history and preferences

Any other information you choose to provide when communicating with us.

We may also collect non-personal information automatically through cookies and tracking technologies, including:

IP addressBrowser type and version

Device information

Pages visited on our website

Time and date of visit

2. HOW WE USE YOUR INFORMATION
We use the information collected for the following purposes:

To process and fulfill your orders, including shipping and payment processing. To communicate with you regarding your orders, inquiries, or customer support requests. To send promotional emails, newsletters, and marketing communications (only if you have opted in). To personalise your shopping experience and improve our website’s functionality. To detect and prevent fraudulent transactions and security threats. To comply with legal obligations and enforce our terms and policies.

3. SHARING YOUR INFORMATION
We respect your privacy and do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your information with:

Service Providers: Third-party companies that assist in payment processing, shipping, website analytics, and marketing services. These providers are contractually obligated to protect your data.

Legal Authorities: If required by law, we may disclose personal information to comply with legal obligations, prevent fraud, or protect our rights.

4. DATA SECURITY
We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure payment processing, encrypted data transmission, and restricted access to sensitive information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance user experience and analyse website traffic. Cookies help us recognise returning visitors, store shopping preferences, and improve website functionality. You can manage or disable cookies through your browser settings, but doing so may affect certain features of the website.

6. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. YOUR RIGHTS AND CHOICES
You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of your personal data.

Deletion: You may request that we delete your personal data, subject to legal and operational retention requirements.

Marketing Preferences: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us using the information provided below.

8. DATA RETENTION
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are made constitutes acceptance of the revised policy.

10. CONTACT INFORMATION
For any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email:[email protected]

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.